Gametech (Cyprus) Ltd is an Investment Firm incorporated and registered under the laws of the Republic of Cyprus, with registration number C342580. The Company is authorized, and regulated by the Cyprus Securities and Exchange Commission (hereafter the "CySEC") under the license number 291/16.
Gametech (Cyprus) Ltd segregates client accounts to ensure that these funds are fully separated from Gametech (Cyprus) Ltd own funds at all times. Client accounts are coded to ensure that they are used for clients' funding purposes. All client funds deposited with Nenx are completely separated following our strict policies and procedures, with compliance monitored and reviewed by our external and internal auditors.
Gametech (Cyprus) Ltd does not charge any fees for deposits or withdrawals. In the case of currency conversion relevant rates apply. We are unable to provide information on any charges levied by banks or payment providers we use who may charge their own fees.
WITHDRAWALS
The following indicators will be taken into consideration in order to approve a withdrawal request:
Minimum Amount : The minimum amount to request a withdrawal is €10
Maximum Amount : The maximum amount to request a withdrawal is €10,000
Payment Method : The withdrawal request has to be within the same Payment Method the client deposited with. If the withdrawal has been requested in a different method than the deposit has been made, the request will be rejected.
Withdrawal amount : The amount requested to be withdrawn has to be within the limits of the deposited amount with that specific Payment Method.
Given the same Payment Method, if the amount of the withdrawal exceeds the deposited amount- it shall not be approved - see below each Payment Method Withdrawal restrictions.
If the balance is insufficient, the withdrawal request will be rejected on the spot.
In cases of any suspected fraudulent activity no withdrawals are to be approved pending final outcome of any investigation.
Bonus to be withdrawn: if there are any type of bonuses added in the client's a/c, they need to be withdrawn proportionally with the withdrawal amount depending on each awarded bonus conditions. This is done automatically by the Nenx platform.
CREDIT CARD
Credit card withdrawals will be allowed only if the client deposited via credit card.
If no credit card deposits exist, the request will be rejected on the spot.
The withdrawal amount has to be within the limits of the total amount deposited via credit card. The withdrawal via credit card works based on partially/totally refunding the initial credit card transaction, therefore Funding Department cannot refund more than the client deposited but only less/even amount.
NOTE: The client might be required at the sole discretion of the Company to submit prior any withdrawal the CC copies of the CC used to deposit. On the CC colour copy, we will need to see the last 4 digits + name on the front side and last 4 digits again on the backside.
NETELLER / PAYPAL
Neteller and PayPal withdrawals will be allowed only if the client deposited via the same method.
NOTE: If no Neteller / PayPal deposits exist, the request will be rejected on the spot.
The withdrawal amount has to be within the limits of the total amount deposited via Neteller / PayPal. The withdrawal via Neteller / PayPal works based on partially/totally refunding the initial Neteller / PayPal transaction, therefore Funding Department cannot refund more than the client deposited but only less/even amount.
As stated above, the Company reserves its right before accepting any deposit of CC, to request the coloured copies of the CC (front and back side - front side the last four numbers should not be covered). Failure by the client to comply will allow the Company to right to refuse any deposit or suspend any account.
BANK CHARGES:
The company does not charge any fees for funding an account. Furthermore, it is the Company's policy not to cover the bank charges or charges imposed by any third party used by the client to fund their account (if any) for any amount.