Nenx is a brand owned and operated by Gametech (Cyprus) Ltd which is an Investment Firm incorporated and registered under the laws of the Republic of Cyprus, with registration number C342580. The Company is authorized, and regulated by the Cyprus Securities and Exchange Commission (hereafter the “CySEC”) under the license number 291/16.
Gametech (Cyprus) Ltd segregates client accounts to ensure that these funds are fully separated from Gametech (Cyprus) Ltd own funds at all times. Client accounts are coded to ensure that they are used for clients' funding purposes. All client funds deposited with Nenx are completely separated following our strict policies and procedures, with compliance monitored and reviewed by our external and internal auditors.
Gametech (Cyprus) Ltd does not charge any fees for deposits or withdrawals. In the case of currency conversion relevant rates apply. We are unable to provide information on any charges levied by banks or payment providers we use who may charge their own fees.
DEPOSITS GENERAL PROCEDURE
A client can fund his/her account by depositing funds within the Nenx App. Funding methods can be chosen by clicking on ‘My Account’ and then 'Deposit'. Please note that although most deposit methods we use are instant, sometimes it can take up to 24hrs to be processed depending on the method used.
The minimum initial deposit is €10 and any subsequent new deposit minimum amount is again €10. The maximum deposit allowed is €20,000 (the company reserves the right to decrease / increase this maximum amount at its own discretion and without the need to provide any explanation as to why).
The Company does not charge any deposit fees. Deposits are accepted via any credit/debit card (i.e. Visa, MasterCard, Maestro) Neteller, Skrill and PayPal as well as any other type of funding the company decides to use anytime in the future. The availability of any of the above funding methods can change without notice, and there is no guarantee that any of the above funding methods will be available in your country of residence now or in the future.
Prior to adding deposits in the client’s account, the following indicators will be considered, consisting in general deposits procedure indications:
In the case of suspended and closed accounts no funding activity will be allowed.
CREDIT CARD / NETELLER / PAYPAL / SKRILL
All credit card transactions are being processed by EPG which is our main credit card processor (the company reserves the right to use any other additional processor/s based on our business requirements). You can only use a Visa or MasterCard or Maestro for funding your account. We enforce a zero tolerance on any fraudulent activity using any Credit Card
Neteller, Skrill and PayPal have different funding options depending on your country of residence.
All deposits from up to four Credit Cards are accepted and there is no requirement to give our consent to proceed. If a client attempts to use more than 4 credit cards, his account will be suspended. Our strict requirement is that withdrawals are made only to the Credit Card or other payment method (Neteller, Skrill or PayPal) that was used to credit the account in the first instance.
In order for the transaction to be processed in the client’s account, various security verifications will be conducted by our funding processing partners. Therefore, in order to approve a credit card deposit, the name of the client needs to coincide with the name on the credit card, to ensure that the client is indeed the holder of the Credit Card.
In order to prevent Credit Card Transactions Fraud, please note that credit card coloured copies can be requested anytime by the company, according but not limited to the following cases:
As stated above, the Company reserves its right before accepting any deposit of Credit Card, to request the coloured copies of the Credit Card (front and back side – front side the last four numbers should not be covered). Failure by the client to comply will allow the Company to right to refuse any deposit or suspend any account.
BANK CHARGES:
The company does not charge any fees for funding an account. Furthermore, it's the Company’s policy not to cover the bank charges or charges imposed by any third party used by the client to fund their account (if any) for any amount.